Smartphone Compatibility

Smartphone Compatibility

The Thrive Hearing Control app lets you easily connect your Via Edge AI, Via AI and Via hearing aids to your Apple® and Android™ devices.

  • Apple compatibility

    Thrive Hearing Control app runs on iOS 14 or higher. For best performance, we recommend using the most current iOS version. iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone. The following Apple devices have been tested and certified as compatible:

    iPhone models
    iPhone 12 Pro Max
    iPhone 12 Pro
    iPhone 12 mini
    iPhone 12
    iPhone 11 Pro Max
    iPhone 11 Pro
    iPhone 11
    iPhone XS Max
    iPhone XS
    iPhone XR
    iPhone X
    iPhone SE (2nd generation)
    iPhone 8
    iPhone 8 Plus
    iPhone 7
    iPhone 7 Plus
    iPhone 6s
    iPhone 6s Plus
    iPhone 6
    iPhone 6 Plus
    iPhone SE (1st generation)
    iPhone 5s

    iPad models
    iPad Pro (12.9-inch 2nd generation; 12.9-inch 1st generation; 10.5-inch; 9.7-inch)
    iPad Air 2
    iPad Air
    iPad (6th generation; 5th generation)
    iPad mini 4
    iPad mini 3
    iPad mini 2

    iPod models
    iPod touch (6th generation)

    Apple, the Apple logo, iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. "Made for iPod," "Made for iPhone" and “Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad or Apple Watch may affect wireless performance.

  • Android compatibility

    Thrive Hearing Control app runs on Android 7.0 and higher. The following phones have been tested and certified as compatible:

    Android devices capable of streaming audio directly to hearing aids using Android 10.0 and higher:

    Samsung Phones
    Samsung Galaxy® S21+ 5G
    Samsung Galaxy® S21 5G
    Samsung Galaxy® S20
    Samsung Galaxy® S20+
    Samsung Galaxy® S20 Ultra 5G
    Samsung Galaxy® S20 5G
    Samsung Galaxy® S10 5G
    Samsung Galaxy® S10
    Samsung Galaxy® S10+
    Samsung Galaxy® S10e
    Samsung Galaxy® S9
    Samsung Galaxy® S9+
    Samsung Galaxy®Note 20 5G
    Samsung Galaxy® Note20 Ultra
    Samsung Galaxy® Note20
    Samsung Galaxy® Note 10+
    Samsung Galaxy® Note 10
    Samsung Galaxy® A50 - only compatible with Android 10
    Samsung Galaxy® Z Flip 5G

    Google Phones
    Google Pixel 5
    Google Pixel 4a
    Google Pixel 4
    Google Pixel 4 XL
    Google Pixel 3a
    Google Pixel 3a XL
    Google Pixel 3
    Google Pixel 3 XL

    Other Phones
    OnePlus 7T

    Android devices that support streaming audio to hearing aids using the Remote Microphone + accessory:

    Samsung Phones
    Samsung Galaxy® S8+
    Samsung Galaxy® S8
    Samsung Galaxy® S7
    Samsung Galaxy® S7 Edge
    Samsung Galaxy® S6
    Samsung Galaxy® S6 Edge
    Samsung Galaxy® Note 9
    Samsung Galaxy® Note 8
    Samsung Galaxy® A40

    Google Phones
    Google Pixel 2
    Google Pixel 2 XL

    Other Phones
    HTC 10
    HTC One M8
    HTC U11 Life
    Huawei P30
    Huawei P30 Pro
    LG LV-30
    Motorola Moto G7
    Doro 8035

    We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.

    Android and Google Play are trademarks of Google LLC. Galaxy S, Galaxy Note and Samsung Galaxy Apps are registered trademarks of Samsung Electronics Co., Ltd. HTC One is a trademark of HTC Corporation.

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Apple, the Apple logo, iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. "Made for iPod," "Made for iPhone" and “Made for iPad" mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad or Apple Watch may affect wireless performance.

Android and Google Play are trademarks of Google Inc. Galaxy S, Galaxy Note and Samsung Galaxy Apps are registered trademarks of Samsung Electronics Co., Ltd. HTC One is a trademark of HTC Corporation.