My Audibel

Leap connectivity barriers in a single app

Designed with the input of hearing aid wearers, My Audibel pairs with Intrigue AI hearing aids to help you enjoy greater listening moments, improved well-being, and easier everyday living — all from the palm of your hand.  

User friendly and easy to read, it delivers benefits far beyond just better hearing.

  • Adjust hearing aid settings, stream calls and even find lost aids with a variety of hearing control features. 
  • Uses the science of the ear to accurately count steps, track engagement and help achieve well-being goals. 
  • Translate languages, set reminders and take advantage of an array of features that make life easier. 

A few of My Audibel’s many features

Smart Assistant

Using your voice, you can adjust settings, set reminders, ask questions about hearing aid topics, and more.

Fall detection

The only hearing aid app that can help detect falls and alert family or friends. 

Edge Mode+

Uses AI to optimize sound quality on demand even in tough listening environments. 

Audio streaming

Enjoy music, TV and more, streamed to your hearing aids from your smartphone or wireless hearing aid accessories.

Personal health monitoring

Accurately count steps, track engagement, and achieve wellbeing goals — an industry first. 

TeleHear

Minimize visits to your hearing professional’s office by requesting remote adjustments via video chat. 

My Audibel Setup Steps

Below are step-by-step instructions on how to setup and connect your hearing aids with the My Audibel app.

Scan the QR code to find out if your device is compatible with the My Audibel App.

Phones of the same model can vary from country to country and may impact compatibility in some countries.

Apple Device 

  1. Open the App Store®.
  2. In the search box type “My Audibel”
  3. Tap GET to download the app to the Apple device.

Android Device 

  1. Open the Google Play™ store.
  2. In the search box type “My Audibel”
  3. Tap INSTALL to download the app to the Android device

Follow the instructions below to connect your patient’s hearing aids to their Apple or Android device. If the hearing aids ever lose connection to their device, repeat the instructions below to reconnect.

Apple Device 

Follow the steps below to pair your hearing aids to your Apple mobile device.

(If your hearing aids lose connection to your mobile device, try the steps again.)

  1. Tap the Settings icon. Select Accessibility > Hearing Devices. (If the Bluetooth toggle shows OFF, move it to ON.)
  2. Turn your hearing aids OFF and then ON to activate pairing mode.
  3. Under MFI Hearing Devices you should see your (e.g. “Jane’s hearing aids”). Tap this.
  4. A dialog box pops up for each hearing aid (RIGHT and LEFT). Tap Pair for each dialog box
  5. Pairing is complete.

Android Device 

  1. Tap the Settings icon on the device.
  2. Ensure Bluetooth is on.
  3. Turn your hearing aids OFF and then ON to activate pairing mode.
  4. Open the My Audibel app. Tap GET STARTED to begin.
  5. Review the terms of use: This includes End User License Agreement and privacy policy. Tap ACCEPT to continue.
  6. Pair and connect your hearing aids. Follow the prompts:
    • The app will ask permission to use location services to locate your hearing aids. Tap ALLOW.
    • When a pair of hearing aids is found, the app will prompt you to confirm they are yours and tap PAIR.
    • You’ll be asked to link the My Audibel app with the hearing aids. Tap ALLOW.

Apple Device

Open the My Audibel app. You’ll then be prompted to set up. Tap Get started to begin.

  1. Review the terms of use: This includes End User License Agreement and privacy policy. Tap Accept to continue.
  2. Connect your hearing aids. Follow the prompts to set up and connect your hearing aids with the app:
    • Ensure your hearing aids are charged and powered ON.
    • Tap Continue.
    • Once the app finds your hearing aids, a congratulations message appears. Tap Continue.
    • If the app cannot locate your hearing aids, ensure Bluetooth is ON and the hearing aids are paired to the device. Return to STEP TWO: Connect your hearing aids to your compatible device.
  3. Sign into the app. Create an account:
    • Provide an active email address.
    • Create a password following the guidelines and sign in.
  4. Get onboarded. The app will show a short series of permission screens:
    • Read the descriptions.
    • Tap Allow or Continue.
    • Review the app home screen overview and get to know the key features.
    • Tap Got it.

If the app cannot locate your hearing aids, ensure Bluetooth is ON and the hearing aids are paired to the device. Return to STEP TWO: Connect your hearing aids to your compatible device.

You’re all set to start using your app.

Android Device

If more than one hearing aid is found, you will see a list. (If you wear 2, both a left and right will appear.) Select the box(es) next to your hearing aids. Tap CONNECT.

NOTE: Pairing can still be done through the Bluetooth menu of your device, if you prefer.

Once your hearing aids are confirmed, a congratulations message appears. Tap CONTINUE.

  1. Sign into the app. Create an account:
    • Provide an active email address.
    • Create a password following the guidelines and sign in.
  2. Get onboarded. The app will show a series of permission screens:
    • Read the descriptions.
    • Tap ALLOW or CONTINUE.
    • Review the app home screen overview and get to know the key features.
    • Tap GOT IT.

You’re all set to start using your app.

My Audibel app runs on all versions of iOS 15, 16 or 17. For best performance, we recommend using the most current iOS version. iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone. The following Apple devices have been tested and certified as compatible:

Two-Way Audio Apple iPhone Devices
iPhone 15 Pro Max
iPhone 15 Pro
iPhone 15 Plus
iPhone 15
iPhone 14 Pro Max
iPhone 14 Pro
iPhone 14 Plus
iPhone 14
iPhone 13 Pro Max
iPhone 13 Pro
iPhone 13
iPhone 13 mini
iPhone SE (3rd generation)
iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12
iPhone 12 mini
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone SE (2nd generation)

One-Way Audio Apple iPhone Devices
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone 8 Plus
iPhone 8
iPhone 7 Plus
iPhone 7
iPhone 6s Plus
iPhone 6s

Two-Way Audio Apple iPad Devices
iPad Pro 12.9-inch (6th generation)
iPad Pro 12.9-inch (5th generation)
iPad Pro 12.9-inch (4th generation)
iPad Pro 11-inch (4th generation)
iPad Pro 11-inch (3rd generation)
iPad Pro 11-inch (2nd generation)
iPad (10th generation)
iPad Air (5th generation)
iPad Air (4th generation)
iPad mini (6th generation)

One-Way Audio Apple iPad Devices
iPad Pro 12.9-inch (3rd generation)
iPad Pro 12.9-inch (2nd generation)
iPad Pro 12.9-inch (1st generation)
iPad Pro 11-inch (1st generation)
iPad Pro 10.5-inch
iPad Pro 9.7-inch
iPad (9th generation)
iPad (8th generation)
iPad (7th generation)
iPad (6th generation)
iPad (5th generation)
iPad (4th generation)
iPad Air (3rd generation)
iPad Air 2
iPad mini (5th generation)
iPad mini 4
iPad mini 3
iPad mini 2
iPod touch (7th gen)
iPod touch (6th gen)

Apple, the Apple logo, iPhone, iPad, iPod touch and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. “Made for iPod,” “Made for iPhone” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, iPad or Apple Watch may affect wireless performance.

My Audibel app runs on Android 8.0 and higher. The following phones have been tested and certified as compatible:

Direct Streaming Capable Android Devices (minimum Android version 10.0. and higher):

Samsung Galaxy S23 Ultra
Samsung Galaxy S23+
Samsung Galaxy S23
Samsung Galaxy® S22 Ultra
Samsung Galaxy® S22+
Samsung Galaxy® S22
Samsung Galaxy® S21 FE 5G
Samsung Galaxy® S21 Ultra 5G
Samsung Galaxy® S21+ 5G
Samsung Galaxy® S21 5G
Samsung Galaxy® S20 FE 5G
Samsung Galaxy® S20 Ultra 5G
Samsung Galaxy® S20 5G
Samsung Galaxy® S20+
Samsung Galaxy® S20
Samsung Galaxy® Note 20 Ultra 5G
Samsung Galaxy® Note 20 5G
Samsung Galaxy® Note 20
Samsung Galaxy® A72
Samsung Galaxy® A71
Samsung Galaxy® A70
Samsung Galaxy® A54 5G
Samsung Galaxy® A53 5G
Samsung Galaxy® A52 5G
Samsung Galaxy® A52s 5G
Samsung Galaxy® A52
Samsung Galaxy® A51
Samsung Galaxy® A50
Samsung Galaxy® Z Fold5
Samsung Galaxy® Z Fold4
Samsung Galaxy® Z Fold3
Samsung Galaxy® Z Fold2
Samsung Galaxy® Z Flip5
Samsung Galaxy® Z Flip4
Samsung Galaxy® Z Flip5G
Samsung Galaxy® Z Flip
Google Pixel Fold
Google Pixel 8 Pro
Google Pixel 8

Google Pixel 7a
Google Pixel 7 Pro
Google Pixel 7
Google Pixel 6 Pro
Google Pixel 6a
Google Pixel 6
Google Pixel 5
Google Pixel 5a 5G
Google Pixel 4a 5G
Google Pixel 4a
Google Pixel 4 XL
Google Pixel 4
Google Pixel 3a XL
Google Pixel 3a
Google Pixel 3 XL
Google Pixel 3
OnePlus 11 5G
OnePlus 10 Pro 5G
OnePlus 10T
OnePlus 10R
OnePlus 9 Pro
OnePlus 9
OnePlus 9R
OnePlus 8
OnePlus 8 Pro
OnePlus 8T
OnePlus 7T Pro
OnePlus 7T
OnePlus 7 Pro
OnePlus 7
OnePlus Nord (Basic)
Xiaomi 12T Pro
Xiaomi Mi 10T Pro
Xiaomi Mi 10T
Huawei Nova 9
Huawei Nova 9 Pro
Motorola ThinkPhone
Sharp Aquos Wish2

Non-Direct streaming using Remote Mic+ devices (Android 8.0 or higher for My Starkey and 7.0 or higher for Thrive):

Samsung Galaxy® S8+
Samsung Galaxy® S8
Samsung Galaxy® S7 Edge
Samsung Galaxy® S7
Samsung Galaxy® Note 8
Samsung Galaxy® A40
Samsung Galaxy®A21
Google Pixel 2 XL
Google Pixel 2

HTC 10
Huawei P30 Pro
Huawei P30
Redmi Note 10 Pro
Redmi Note 9 Pro
Redmi Note 8 Pro
Redmi Note 7
LG V-30
Sharp Aquos sense5G

We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.

Android and Google Play are trademarks of Google LLC. Galaxy S, Galaxy Note and Samsung Galaxy Apps are registered trademarks of Samsung Electronics Co., Ltd. HTC One is a trademark of HTC Corporation.

Get to know the My Audibel app

The My Audibel app offers full control of your Intrigue AI hearing aids to help you hear and live better.

Download the guide

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